Privacy & Cookie Policy

Effective Date: 27 May 2025
Company Name: Electech Essex Limited T/A Electech Installations
Company Address: 24a Towers Road, Globe Industrial Estate, Grays, Essex, RM17 6ST
Website: https://electech-installations.co.uk/

1. Introduction

At Electech Installations, we are committed to protecting your personal information and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, and protect the information you provide to us when using our website.

2. Who We Are

Electech Installations is a trading name of Electech Essex Limited, a UK-registered business specialising in electrical and technology installation services.

3. What Information We Collect

We may collect and process the following types of personal data:

  • Name

  • Email address

  • Phone number

  • Postal address (if submitted through contact forms)

  • IP address

  • Technical browser and device information

  • Any other data you provide via forms or communication

4. How We Use Your Information

We use your data to:

  • Respond to enquiries or quote requests

  • Provide and manage our services

  • Improve user experience on our website

  • Meet legal and regulatory obligations

  • Send updates or marketing communications (only with consent)

5. Lawful Basis for Processing

Under UK GDPR, our lawful bases for collecting and using personal data include:

  • Consent (e.g., for marketing emails)

  • Contract (e.g., to carry out work you’ve requested)

  • Legal obligation

  • Legitimate interest (e.g., improving website functionality)

6. Sharing Your Data

We do not sell your data. We may share data with:

  • Our service providers (e.g., web hosting or email providers)

  • Law enforcement or regulatory bodies if legally required

7. How We Store Your Data

Data is stored securely on UK-based or GDPR-compliant servers. We implement industry-standard security measures to protect your information.

8. Your Rights

Under UK GDPR, you have rights including:

  • Access to your personal data

  • Correction of inaccurate data

  • Erasure of your data (“right to be forgotten”)

  • Object to or restrict processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, contact us at:
Email: info@electech-installations.co.uk

9. Cookies Policy

Cookies are small text files stored on your device. We use cookies to:

  • Ensure site functionality

  • Analyze site usage (via services like Google Analytics)

  • Improve user experience

Types of cookies we use:

  • Essential cookies – required for core functionality

  • Analytics cookies – help us understand visitor interactions (e.g., Google Analytics)

You can manage or disable cookies through your browser settings.

10. Third-Party Services

We may use third-party tools such as:

  • Google Analytics

  • Contact form or live chat integrations

These services may collect anonymised usage data. Refer to their privacy policies for more.

11. Links to Other Websites

Our site may contain links to other websites. We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this policy occasionally. The latest version will always be available on our website.

13. Contact Us

If you have any questions or concerns about this policy, please contact:

Electech Essex Limited T/A Electech Installations
24a Towers Road, Globe Industrial Estate
Grays, Essex, RM17 6ST
Email: info@electech-installations.co.uk